Thank you for choosing Hayal Collection. Below is our shipping and delivery information:
Domestic Shipping (Within Dubai, UAE):
- We offer doorstep delivery within Dubai, UAE.
- Orders are typically processed within 1-2 business days.
- Delivery within Dubai typically takes 2-3 business days after processing.
International Shipping:
- We offer international shipping to select countries.
- Orders are typically processed within 1-2 business days.
- International delivery can take between 7-14 business days after processing.
- Please note that delivery times may vary depending on the destination country’s customs process and regulations.
Shipping Fees:
- Shipping fees are calculated based on the destination and the weight of the package.
- Shipping fees will be displayed during the checkout process before payment is made.
Tracking Your Order:
- Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
- You can use the provided tracking number to track the status of your delivery online.
Customs and Import Duties:
- Please note that international orders may be subject to customs clearance procedures and import duties or taxes imposed by the destination country.
- These charges are the responsibility of the recipient and are not included in the shipping fees paid to Hayal Collection.
Delivery Address:
- Please ensure that the delivery address provided during checkout is accurate and complete to avoid any delays or issues with delivery.
If you have any further questions or require assistance with your order, please don’t hesitate to contact our customer service team at [email address]. We are here to assist you and ensure a smooth shopping experience.
Thank you for shopping with Hayal Collection. We appreciate your business and hope you enjoy your purchase!